2017 Heavy Duty Heating and Cooling Conference Schedule 

8th Annual • Buffalo, NY, USA 
September 21-23, 2017


Thursday, September 21, 2017 • Field Day 


*There will be two buses with 40-person capacity each. Tours begin boarding at 7:45 am for 8 am departure. Please note there will be no access for private vehicles. Tour participants must take the bus. No open-toed shoes will be permitted (eg. no sandals). Wear appropriate footwear. No tobacco use. 

7:00 AM - 8:00 AM • Registration and Badge Pick-Up in Avant Foyer 

7:45 AM • Buses will begin boarding at 7:45 AM in the Avant Entrance for 8:00 AM departure 

8:00 AM to 4:30 PM  • Tours of Cummins Jamestown Plant and TitanX. 

*Lunch will be served at TitanX 

5:00PM - 6:00 PM • Registration and Badge Pick-Up in Avant Foyer


Cummins Jamestown Plant 

The Cummins Engine plant is one of the largest production facilities of its type in the world. Cummins builds more than 400 engines per day here. Thousands of different engine configurations are built. Engine families include ISX 15, ISX12, and the ISM.  These engines are used in numerous applications including: line-haul trucks, RVs, vocational trucks, off-highway, construction, agriculture and marine. More than 1,500 people are employed at the 1 million sq. ft. facility.



TitanX Engine Cooling will open its world-class production facility to provide a peak into the world of engine cooling product production. Included in the tour will be a special technical program entitled What Does Durability Testing Tell the Radiator Shop? The scope of this technical session is to show the radiator shop technician how the results from durability testing – pressure cycle, thermal cycle & vibration – can help them to better identify the root cause of a customer’s failed radiator or CAC. Just replacing a failed unit with a new one will certainly ‘fix’ the immediate problem.

But what if the failure was a result of vibration inputs caused from a worn out isolator? By looking at what elements fail in a bench test, it can help guide the technician in identifying the ‘real’ problem and not only sell a new heat exchanger but also allow them the opportunity to fix and bill for additional work.

Friday, September 22, 2017 • HD Technical and Business Sessions, Tabletop Displays & Reception

Location:  Embassy Suites Buffalo 


7:00 AM - 8:00 AM • Registration and Badge Pick-Up in the Encore Ballroom 

8:00 AM - 11:45 AM • HD Technical and Business Sessions in the Encore Ballroom 

12:00 PM - 1:15 PM • NARSA HD Luncheon in the Avant Ballroom

1:00 PM - 4:00 PM •  Table Top Set-Up in the Avant Ballroom 

1:30 PM - 3:45 PM • HD Technical and Business Sessions in the Encore Ballroom

4:30 PM - 6:30 PM • Table Top Exhibits and Reception in the Avant Ballroom  

HD Technical and Business Sessions  

*Please note these session descriptions are not listed in the order of appearance.

How Does Your Fin Shape Up? — Bob Carlo from Voss Mfg. Co. will address the critical role fins play in the performance and endurance of the heat exchanger. He will provide general information about the various fin types, applications, shapes, materials, stiffeners, dimples, louvers, and other elements of construction and design. Learn why specific fin types are used in heat exchange applications for products such as oil coolers, charge-air-coolers, bar and plate heat exchangers and common radiators.  

The Ever Changing DPF Service Market: How’s your Aftertreatment Treating You? — Diesel Particulate Filters (DPFs) have been standard equipment on light, medium, and heavy duty vehicles since 2007. In a few years, more than 8 million DPF equipped engines on the roads in North America. Over the life of the vehicle the DPF may be cleaned 10 times or more and components replaced 2 times or more.

DPFs are unique in that they require regular service, are prone to failure, and are expensive to replace. This situation creates a unique opportunity for service shops to add value to their customers by offering solutions for managing their aftertreatment systems. DPF cleaning is the center point of the service event, and it creates additional opportunities in the areas of diagnostics, repairs, replacement part and component sales, and end of life recycling.

Dr. Bradley L. Edgar is an expert in the area of diesel engines, emissions, and aftertreatment. His talk will provide a look backwards to the history and evolution of aftertreatment systems, a review of the current best practices for service, as well as a look forward to where aftertreatment and DPFs are headed. The talk will discuss ways in which independent service shops can take advantage of this tremendous opportunity. Dr. Edgar is the President and CEO of 44 Energy Technologies Incorporated and its aftertreatment division Red Fox Resources.

TitanX’s View of the IAM Market — In this session, TitanX uses input from several IAM market specialists as well as their own experience to provide an overview of a complex arena. They will be discussing areas including why does an end-user buy what he/she does and from whom?Included in the presentation will be identifying the various levels of the IAM value stream; what share of the aftermarket goes to the OEM’s service organizations versus the traditional WD, etc. From the data they will also draw some conclusions on where the IAM market may be in 5-10 years.

How & Why of Manufacturing Aluminum Heat Transfer Technology — Yves Larouche and David Gaudreault from SKL Aluminum Technology will cover the basics of the brazing process, SKL tubing, microchannel vs bar plate, liquid to liquid exchangers, remote cooling applications & conversions, expansion joints, and “recoring” techniques, machined headers vs stamped & strategic production planning. Founded in 2003, SKL manufactures all aluminum heat exchanger cores and offers full OEM product development for complete cooling packages including structural steel. They custom design, develop and manufacture tailored solution for all types of industries.

Technology and Opportunities in Coils — Learn more about the markets, applications, and technologies for coil products. Raphael Taveras of Industria Core will present a session that will cover coil applications for deep freezers, refrigeration and air handling units. Technologies will include direct expansion coils, chiller water/ steam coils, micro-channel coils. Session will also cover special coatings as well as measurement and information requirements.

Intro and Service Considerations for PHE, Box Coolers, Fined Tube Coolers, Double Tube Heat Exchangers – This session presented by Kevin McGinnis, Kelvion Sales Director for Heavy Industries and Mining, and Greg Lauderdale, Kelvion National After Sales & Service Manager will include: 

  • Plate Heat Exchangers (Liquid to Liquid): Introduction to PHE, Types of PHE, and Service Techniques
  •  Box Coolers (Marine hull): Introduction to Box Coolers, Service Techniques with David Bienvenu, Radiator Service Co., on Service Techniques
  • Finned Tube Oil Coolers (Air to Liquid): Fin Tube Technology Breakdown
  • Double Tube Safety Heat Exchangers (Shell & Tube): Double-Tube Safety Pros and Where to Use Them

Wind Tunnel Testing and How Its Related Design Information Impacts You –  Test data and its uses do have practical application for service. Joseph Yeremian, President of Thermodyne Engineering Ltd will cover how test data relates to the service world. Learn more about how test data is used for sizing and predicting the performance of aftermarket radiators and in general heat exchangers, such as oil cooler, charge air coolers. Also covered will be different characteristics of dimpled, louvered and other type of finned radiators, characteristics of round tube, flat tubes, aluminum and other material radiators, replacement of radiators, “j” and “f” factors and how to use them. Additional information will include heat transfer formulas simplified for shop use. 


Saturday, September 23, 2017 • Certificate Classes and Testings 

8:30 AM - 10:30 AM • Certificate Classes and Testing in the Encore Ballroom 

NARSA provides members with the opportunity to gain access to the industry by serving as your vehicle for education. NARSA opens doors for communication and learning among repair shop owners, distributors, suppliers and manufacturers. By working together and learning from each other, we will continue to unlock opportunities for growth. 

General Industry Knowledge 

Level One — Heat Exchange Products and Services for Automobiles, Trucks, Equipment and Commercial Vehicles. The first level certification provides a base of information about the automotive and truck heat exchange businesses, technology and products. It serves as a building block for additional, more complex and more specific information. This course applies to all professionals including:  technicians, outside sales personnel, inside sales, counterpersons, warehouse personnel, production and manufacturing personnel, managers, service writers, drivers, business owners and business executives. 

HD Technician 

NARSA Heavy Duty Technician Certification - Overhaul Procedures for Heavy Duty Radiators.  Technicians can be certified through NARSA to show that they have the equipment and necessary technical and process knowledge to perform HD radiator repairs at a consistently high-level of quality and customer satisfaction. 


Sponsorship Opportunities