General Information
CLICK HERE to view the 2009 NARSA Convention brochure
Convention Schedule
Nov. 1, 2, 3 – Convention Programming, Harrah’s Las Vegas
Nov. 3, 4, 5 AAPEX Trade Show, Sands Convention Center
Sunday, Nov. 1
Board of Directors Meeting (2: 00 PM)
Presidents and Board Dinner (7:00 PM)
Monday, Nov. 2
Educational Sessions (9:00 AM to noon)
Industry LUNCHEON with guest speaker (12 noon to 2:00 PM)
Educational Sessions ( 2:00 PM to 4:30 pm)
Welcoming Reception (5:00 PM to 7:00 PM)
Tuesday, Nov. 3
Associate Member Breakfast (7 AM to 8:30 AM)
Trade Show 9 am to 5 PM Sands Convention Center
Meet the Vendors Table Tops and Cocktail Reception (5:00 PM to 7:00 PM)
Wednesday, Nov. 4
Trade Show 9 am to 5 PM Sands Convention Center
Thursday, Nov. 5
Trade Show 9 am to 5 PM Sands Convention Center
Convention Program
A convention for the times—short, focused, valuable and reasonable. Get the latest information and network with the leading cooling system specialists at the 57th Annual meeting of NARSA—The International Heat Transfer Association. Focus is on automotive cooling products, market opportunities and business conditions.
Sunday, Nov. 1
Board of Directors Meetings (2 PM)
Past Presidents’ & Board Dinner
(7 PM)
Monday, Nov. 2
Morning Session (9 am to noon)
Radiator 101—What you need to know selling and buying radiators today—Vinay Mamidi, vice president and general manager of CSF addresses the oversupplied market in which the traditional distribution chain is vanishing. He will provide an experienced assessment of the supply channel.
Using Credit to Manage Risk— the understanding of and the effective use of credit policy in deciding how much risk to take when selling to customers. The program will give hands- on techniques to help develop consistent practices in evaluating and extending open account credit to customers at risk levels each individual company is willing to take. Presenter will be Darryl Rowinski, CCP & CPC, President & COO, Business Credit Management Assn, Nat. Radiator & Air Conditioning Aftermarket Industry Credit Group
Market Opportunities Panel
It is an old cliché “Think Outside of the Box”! This year NARSA turns the tables and presents new, informative and inspirational programming during our Annual Convention this November in Las Vegas.
Over thirty years ago, radiator shop entrepreneurs agonized over the introduction of the complete radiator “in a box”! Over time, even the most hard core radiator repairman learned that when one door closes, another door opens. Yes, the business of radiator repair and re-cores declined substantially. But, the survivors soon learned how to embrace change, new products and income and diversification. Join us for this new look at our industry from the perspective of your business.
Think Inside the Box—Market Opportunities
An opportunity for specialty distributors, warehouse distributors, jobbers, radiator shops and general automotive repair facilities to explore new and profitable ways to market products and services.
This session will provide valuable insights on market opportunities for the sale of radiators, condensers and other cooling system parts by industry insiders. Markets covered include:
• high performance, automotive
• heavy duty
• farm and agriculture
• fleets
• traditional jobbers (parts stores)
• service and repair. .
Moderator: Patrick (Pat) O’Connor, Vice President, Sales & Marketing, S.A. Day Buffalo Flux Facility, Johnson Mfg Co.
Industry Luncheon Monday, Nov. 2 (noon to 2 PM)
Keynote Address:
The Great Race of the 21st Century™
Herb Fishel Principal, Ergodicity Partners
Herb’s current mission: Green Racing, “The world’s greatest race today is not Daytona, Indianapolis or even Le Mans. The Great Race of the 21st Century™ is creating sustainable transportation. My mission is to restore the technology link between racing and manufacturers to accelerate development of alternative fuels, emissions control strategies and regenerative energy recovery systems.”
Herb is best known for… his leadership as Executive Director of GM Racing.
During his forty year career at General Motors, Herb built a team of industry and academic leaders to conduct racing safety research in the early 1990’s during a time of stubborn resistance
Fishel created and built the NASCAR and Corvette racing programs, two of the most successful in the history of the company. Under Herb’s leadership, GM won:
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NASCAR: 21 Driver championships, 25 Manufacturer Cups (11 consecutive)
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Indy 500; 12 GM victories
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Class wins in the Baja 1000, Pikes Peak Hill Climb
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Class wins at the 24 Hours of Le Mans and Rolex 24 Hour wins with the Corvette
Along the way…Herb has been honored and recognized by:
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Hot Rod Magazine Hall of Fame: 100 most influential people (1997)
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Le Mans: The Spirit of Le Mans Award winner (2003)
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SEMA-Specialty Equipment Manufacturing Association Hall of Fame (2005)
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NC State College of Engineering Distinguished Alumni (2005)
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Indy 500- Celebrity pace car driver of the 87th Indy 500 (2003)
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NSRA-National Street Rod Association Industry Appreciation Award (1995)
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Racer Magazine: One of the dozen most influential people in racing (1996-1999)
Afternoon Session Monday Nov. 2 (2:00 to 5:00 PM)
“Slow Down to Go Fast™!” Speaker: Charlie Fewell
In this session, Charlie will identify the things you must do in today’s economic environment to improve your sales and build customer loyalty. All of us have a personal definition of value in our purchasing decisions. In your selling process, it is essential that you understand your customers’ definition of value and consistently deliver value with excellence.
That means many times you must Slow Down to Go Fast™ when communicating with customers and prospects to fully understand their definition of value in the purchasing decision. Price is always a factor, not the only factor. Have you ever had a customer say, ‘I didn’t know you did that (offered a certain service)”, or “I didn’t know you sold those (certain components).”
During this session, Charlie will reveal his selling model that when used properly will help you become proficient at understanding your customers’ definition of value and help you reduce the number of times you will hear your customers say they were unaware of your total value package. You won’t want to miss this energizing, challenging and enlightening session.
With 32 years in the automotive industry, Charlie Fewell has been a service technician, a sales manager, a service school instructor and a training manager. He has developed courses and consulted with some of the most well-known companies in the industry including GM, Sun Electric Corp., and ACDelco.
Two Great Networking Events—Don’t Get Lost in the Crowd
Monday—Welcoming Reception (5:00 to 7:00 PM)
Join colleagues, friends, family and competitors from the world of cooling system products at a great way to kick-off Automotive Aftermarket Industry Week.
Tuesday—Meet the Vendors Reception (5:00 to 7:00 PM)
Unwind in a relaxing and pleasant atmosphere after the show. Why ask your customers to squeeze into the crowded bars after the show? NARSA will be hosting a special reception devoted to the art of conversation. This is a fantastic way for everyone to connect to discuss product lines in a great atmosphere. There will be a bar and hors d’oeuvres for this event. Tabletop participants will be provided with a draped table to display literature and conduct informal one-on-one customer meetings.
Tuesday Nov. 3 (7 am to 8:30 AM)
Associate Member Breakfast
Registration Information
CLICK HERE to view and print the 2009 Convention Registration form
CLICK HERE to register online with your credit card
AAPEX Registration
Get Trade Show Badges at www.aapexshow.com
Because of new information requirement s, credentials for the AAPEX show are available only through AAPEX. Go to: www.aapexshow.com to register.
Questions regarding AAPEX registration only call: 866-229-3687.
NARSA will not be able to provide badges for the AAPEX show as it had in the past for its convention attendees.
Hotel Information
Call Harrah’s Las Vegas Reservations Department at 800-901-5188 before Sept 4, 2009 for this special rate. It is important to identify the group code SHNA39 to receive the special Group rate.
Sun. (11/1) Mon. (11/2) Tues. (11/3) Wed. (11/4) Thurs. (11/5)
$45 $50 $85 $85 $85
All reservations must be guaranteed with a deposit for the first night's room and tax charge. If reservation is guaranteed to a credit card, a first night's room and tax charge, per room, will be billed immediately to the cardholder's account.
Think Inside the Box! Book your rooms at Harrah’s Las Vegas today and save. Special rates available until August 14. Call 800-901-5188; Group code SHNA39. Or go on line to: http://www.harrahs.com/CheckGroupAvailability.do?propCode=LAS&groupCode=SHNA39
Sponsorship Opportunities
CLICK HERE for the 2009 Convention Sponsor Letter and Form
Contact Information
NARSA Convention and Registration
(412) 847-5747; fax
(724) 934-1036; info@narsa.org
NARSA Sponsorship:
(412) 847-5747: fax
(724) 934-1036; wjuchno@narsa.org
Harrah’s Hotel:
Call 800-901-5188; Group code SHNAR9.
Or go on
line to:
http://www.harrahs.com/CheckGroupAvailability.do?propCode=LAS&groupCode=SHNAR9
AAPEX Trade Show and Trade Show Badges:
866-229-3687;
www.aapexshow.com
